How fast is delivery and how much does it cost?
Generally, you can expect delivery within 5-10 business days, anywhere in the world. Delivery can be faster than this, but it depends on the time of day you ordered and where you are in the world. Delivery is always free, for any order amount. We don't think you should have to pay for shipping for an item you've already purchased, so we don't make you.
Where does Divyne ship to?
We currently ship anywhere in the world within 5-10 business days. In some cases, dependent on your local government regulations, your parcel may be held at customs which can increase delivery times slightly.
When will my order ship?
Here’s how it works: you order, we process, then we ship. Ordering takes a few seconds. Processing can take up to 1 business day (orders placed before 9am are shipped the same day). Then one of our couriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via firstname.lastname@example.org. We can give you the inside info.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email email@example.com.
Need more help? Contact us.